Devon Still

Devon Still

Lakerball Livestream

Lakerball Radio on Instagram

The Lake Land College Center for Business & Industry offers Problem Solving Root Cause Analysis

Friday, January 6, 2017

The Lake Land College Center for Business & Industry will be offering a Problem Solving Root Cause Analysis course this spring. 

The course teaches a structured problem solving process using the 8-D model. This model utilizes a team approach to problem solving and provides a structured step-by-step format that is easily implemented in any type of business.
This course will cover numerous topics regarding problem solving including, but not limited to, the following:
·         steps in the problem solving process,
·         how to contain defective outputs,
·         identification of root causes through the charts and data, and
·         generation and testing of potential solutions through different problem solving methods

The course will be held on March 1 and 2 from 8 a.m. – 4:30 p.m. at the Workforce Development Center, 305 Richmond Ave., East in Mattoon. The cost for this course is $600 per person.

To register, contact Bonnie Moore, director to Center for Business & Industry by phone at 217-238-8291 or by email at The deadline to register is Feb. 15, 2017.
For more information on the Center for Business & Industry, visit

LakerBall © 2013